Cold Stone Creamery is an affordable frozen-treat franchise concept, and more importantly, it has a proven business model that has helped hundreds of entrepreneurs realize their potential of small business ownership while bringing the joy of artisanal, super-premium ice cream to their communities.
The article included claims by franchisees that the company had misrepresented the average revenues of Cold Stone stores and acted in ways that reduced stores' profit margins.
We produce all of the ice cream in store locations, using the finest ingredients and state-of-the-art, easy-to-use ice cream machines. The best part about Cold Stone Creamery is that we get to make people happy. NPR recently reported that the average American consumes 40 pints of ice cream per year.
Mix-ins include candies, nuts, brownies and syrups. New franchisees are welcomed into the Cold Stone Creamery family with open arms, and the culture is inclusive, accessible and encouraging. Patrons first select what flavor of ice cream they would like and then choose from a number of mix-ins to be folded into the ice cream.
History[ edit ] The company was co-founded in by Donald and Susan Sutherland,  who sought ice cream that was neither hard-packed nor soft-serve. Another expose was not aired due to threats of litigation and stores that were closed for years appeared on search engines for some unknown reason.
To get started, please download our Franchise Information Report, which includes detailed information about the Cold Stone Creamery franchise opportunity.
Publicity materials describe it as "smooth and creamy super-premium ice cream. As an investment opportunity, Cold Stone remains a cut above the rest due to our significant brand recognition, exceptional training and ongoing support, and our ability to capture an outsize share of the dollars Americans spend on treats in the communities we serve.
Cold Stone Creamery is unique to other ice cream franchise concepts because our ice cream is made fresh in store locations. Cold Stone introduced a series of flavors of ice cream based on popular Jell-O pudding flavors; Chocolate, Butterscotch, Banana, and Vanilla.